Question 1

What exactly is Inheritfy?

Accepted Answer

Inheritfy is an encrypted digital vault that stores your important documents (passwords, insurance policies, final messages, legal documents) and automatically delivers them to your chosen beneficiaries when you pass away or become incapacitated. Without a system like this, your loved ones may spend months searching for critical information during an already difficult time.

Question 2

How does the check-in system work?

Accepted Answer

You set regular check-ins (daily or weekly). If you miss consecutive check-ins, Inheritfy sends you reminders via email. On Premium and Legacy plans, trustees are notified and can verify your status. Documents are only released after the verification process completes. Each plan has a grace period (30-180 days) to prevent accidental releases.

Question 3

What are trustees and do I need them?

Accepted Answer

Trustees are people you trust (family members, close friends, attorneys) who verify your status if you miss check-ins. They act as a safeguard against false triggers. The Starter plan works without trustees (simpler setup), while Premium allows up to 3 trustees and Legacy allows up to 10 for maximum security.

Question 4

What encryption options are available?

Accepted Answer

All plans include two options: SSE (Server-Side Encryption) where we handle encryption for you, and CSE (Client-Side Encryption) where your data is encrypted on your device before upload—only you have the keys. The Legacy plan adds CSE+ER (Escrowed Recovery), which splits your key among trustees using Shamir's Secret Sharing for zero-knowledge security with recovery options.

Question 5

Is this legally binding? Will it replace my will?

Accepted Answer

No. Inheritfy is a secure file delivery tool, not a legal service. It complements but does not replace legal documents like wills or trusts. Think of it as ensuring your loved ones can actually find and access the information they need, while proper legal estate planning should still be done with an attorney.

Question 6

What happens if Inheritfy goes out of business?

Accepted Answer

Your data is always exportable. With SSE, you can download everything anytime. With CSE, you already control the encryption keys. With CSE+ER, your trustees hold the key pieces, so they can recover your vault even without Inheritfy. We maintain data portability so you can migrate if needed.

Question 7

How much does it cost?

Accepted Answer

Three tiers: Starter ($4/month or $40/year) with 1GB storage and basic features, Premium ($11/month or $110/year) with 25GB storage and trustees, and Legacy ($19/month or $190/year) with 100GB storage and zero-knowledge encryption. All plans include a 14-day free trial. Cancel anytime.

Question 8

Who can see my documents?

Accepted Answer

Only you can access your documents while you're alive. Beneficiaries only gain access after verification of your passing. With client-side encryption (CSE or CSE+ER), even Inheritfy staff cannot see your documents—we only store encrypted data.

Question 9

Can I change beneficiaries or trustees later?

Accepted Answer

Yes, you have complete control. Add or remove beneficiaries, change trustees, update documents, or modify your verification settings anytime from your dashboard. Changes take effect immediately.

Question 10

What happens if my payment fails?

Accepted Answer

We enter a grace period (30-180 days depending on your plan) where your account is suspended, but the critical safety features continue working. If you become unresponsive during the grace period, we still release your packages as configured—protecting your legacy is more important than payment status. You can reactivate anytime by updating your payment method.

Question 11

What are the storage limits?

Accepted Answer

Starter: 1GB (about 1,000 documents), Premium: 25GB (documents plus photos/videos), Legacy: 100GB (extensive archives). All plans support common file types. If you need more storage, you can upgrade your plan anytime.

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