Privacy Policy

Last updated: November 2024

Introduction

At Inheritfy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital inheritance platform. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Upload documents to your vault
  • Add recipients or trustees
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Phone number (for SMS verification)
  • Billing information (processed securely via Stripe)
  • Documents and files you choose to store

Automatically Collected Information

When you access our platform, we may automatically collect certain information, including:

  • Device and browser information
  • IP address and approximate location
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions and subscriptions
  • Send verification check-ins and notifications
  • Respond to your inquiries and support requests
  • Improve our platform and develop new features
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

  • AES-256 Encryption: All files are encrypted at rest using bank-level encryption
  • TLS/SSL: All data in transit is encrypted using secure protocols
  • Zero-Knowledge Options: Client-side encryption modes ensure we cannot access your data
  • Secure Infrastructure: Our servers are hosted on enterprise-grade cloud platforms

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

Third-Party Services

We may share your information with trusted third-party service providers:

  • Stripe: Payment processing
  • AWS: Cloud infrastructure and storage
  • Twilio: SMS notifications
  • Google Analytics: Usage analytics (anonymized)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing of your data

Cookies

We use essential cookies to operate our platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: